When the world was upside down and supply chains were collapsing, I sold a shipment of small electronic devices to a businesswoman in Central Europe.

Three months later—exactly when the market had stabilized and everyone was pretending chaos had never happened—she wrote to me.

She did not dispute the entire batch.

Only her “personal sample.”

She said it had not worked for three months.

My two secretaries, Daniela and Alessandra, walked into my office with the returned package.

They were curious to see how I would respond.

Not because of the object, but because they wanted to see how I would close the absurdity.

I took a sheet of paper and wrote:

Dear Madam,

Thank you for your timely update regarding the malfunction you reported.

After checking with my technical office and my secretaries, we discovered that the device was used without batteries.

In other words, something designed to function electronically was used entirely in mechanical mode.

Please also remember not to remove my signature from the item, as it certifies my commitment and the regularity of the supply.

Yours,
Nando

Daniela covered her mouth to stop herself from laughing.

Alessandra did not even try.

The truth is simple:

in a crisis, people buy out of fear.

When the crisis ends, they try to rewrite the past.

I do not rewrite the past.

I answer it—with precision.